TA Seminar
Sun, Nov 16 | 2.30-5pm
This seminar introduces an overview of Crucial ConversationsĀ® techniques for handling high-stakes discussions in a workplace or personal setting. It offers research-based strategies to address unmet expectations, poor behavior, and misunderstandings with honesty and respect, without causing damage. Pick up some tips to stay calm under pressure, communicate clearly, and transform conflict into productive dialogue. The skills, aimed at team leaders, coworkers, or anyone facing tough conversations, help build trust, promote clarity, and strengthen relationships. These techniques apply not only at work but also in everyday situations, from family to community interactions.
Kelly Ng has over 20 years of HR and organizational development experience. As a Master Trainer of Crucial ConversationsĀ®, Kelly helps diverse organizations to enhance leadership, collaboration, and create respectful workplace cultures.